Shipping Policy
Thank you for choosing Secret Slim Wear for your shopping needs. We are dedicated to providing you with the best shopping experience and ensuring a smooth and reliable shipping process. Please review our Shipping Policy below for important information regarding our shipping methods, rates, delivery times, and more.
Shipping Methods:
We offer two shipping options to accommodate your needs:
Expedited Shipping:
- Shipping Cost: $19.95 USD per order.
- Order Processing: Orders placed with Expedited Shipping are typically processed within 1-2 business days after payment confirmation, Monday through Friday. During peak seasons or promotional periods, processing times might experience slight extensions. An email confirmation with tracking information will be sent once your order has been shipped.
- Transit Time: The estimated transit time for Expedited Shipping is 2-5 business days, Monday through Friday, from the date of order processing. While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical challenges might result in minor delays.
Standard Shipping:
- Shipping Cost: $8.95 USD per order.
- Order Processing: Orders are generally processed within 1-2 business days after payment confirmation, Monday through Friday. During peak seasons or promotional periods, processing times might experience slight extensions. An email confirmation with tracking information will be sent once your order has been shipped.
- Transit Time: The estimated delivery time for Standard Shipping is within 5-10 business days from the date of order processing. While we endeavor to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical challenges might result in minor delays.
Tracking Information: A tracking number will be provided via email upon shipment of your order. You can use this tracking number to monitor the status and estimated delivery date of your package.
Address Accuracy: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact our customer support within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Returns and Exchanges: For information about returns and exchanges, please refer to our Returns and Exchanges Policy.
Contact Us: Should you have any inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team at info@secretslimwear.com or through our Contact Us page on the website.
By placing an order with Secret Slim Wear, you agree to adhere to the terms and conditions outlined in this Shipping Policy.
Thank you for choosing Secret Slim Wear for your shopping needs.